Offshore outsourcing is becoming the go-to rather than the alternative. With onshore staff simply not available in the market, offshore outsourcing is the next best solution to provide staffing scalability.
But the problem is, so many of these offshore outsourcing providers fall flat on delivering a quality and long-term service to firms.
At Felcorp, we're here to fix this.
Firms want trained and experienced staff. It is simply not good enough to expect practices using offshore providers to train up the staff to a half competent level all by themselves.
Practices want a tailored service where the staff are seamlessly integrated into the systems and processes. Practices also seek help in getting set up for the time and implementing staff as quick as possible.
Clear, straightforward and fixed monthly pricing terms with greater transparency in how providers renew agreements and increase prices over time.
Firms want to align themselves with a provider that can demonstrate strong staff retention rates with greater focus on staff wellbeing ad mentoring programs.
Practices want providers to ensure ongoing training and support programs to the offshore staff. Helping them to further their skills and professional development.
The biggest problem firms face when offshore outsourcing is losing the staff they've invested months of training time.
Not having adequate or experienced replacement staff causes havoc. Firms soon lose faith if suitable candidates aren't arranged,
But partnering with a professional offshore provider that has clear management levels and robust training programs means they can do all the training on your behalf, ensuring a seamless transition.
See why accounting and financial planning practices choose Felcorp Support for their offshore outsourcing
We're doing our very best to make sure all staff feel valued. Happy staff is the key to a long and fruitful relationship.
With office trips, fun fridays and weekly social activities across Felcorp, we're investing in our staff so they are with us for the long term.
Find out whether our model of offshore outsourcing is suited to your practice. Trial one staff member in your practice for 1 month with no obligations or commitments.
Managing Director
Tobias is the founder of the group and oversees the entire Australian and Indian operations.
He is based in Sydney and regularly travels across Australia to visit our clients in person.
Tobias assists our clients with business process set up to ensure a smooth and stress free onboarding.
tobiasfellas@felcorp.com.au
0401 050 537
Director
Mark provides Felcorp with strategy oversight and assists in the management of the operations alongside Tobias.
He is located in Sydney and serves as our in-house legal counsel.
Mark also sees clients with Tobias and assists in the logistics and professional development of the staff to adhere to best practices operations.
marklivingston@felcorp.com.au
0421 984 010
Operations Director (India)
Manjit manages our entire Indian operations team and provides leadership to our office locations across India.
She is located in Chandigarh, India and provides in-person professional development and assistance to new and existing staff.
Manjit implements our regular training program across the offices and supervises this process.
manjitkaur@felcorp.com.au
02 8319 5843
Felcorp Support is an independent outsourcing staff supplier. All staff are employees of Felcorp Support and are not affiliated or in partnership with any other business outside the Felcorp Group. We do not have any professional services licences or registrations and never purport to have any of these professional registrations.